When you purchase a ticket, your place is guaranteed for a specific tour , and therefore we have a no refund policy. Understanding that sometimes something may unexpectedly come up, we can offer a rescheduling with 72 hours advance notice. The tour must be rescheduled within 30 days of the original date. Less than 72 hours notice, unfortunately we can not reschedule your tour.
The tickets are transferrable, so if you are not able to make the tour, you can give them to someone else.